Privacy Policy

Your privacy is important to us. This policy explains how MindMatrix Limited collects, uses, and protects your data.

Last Updated: March 1, 2026

1. Information We Collect

We collect information that you provide directly to us, including your name, email address, company name, and any other information you choose to provide when you contact us, request a demo, or subscribe to our newsletter. We also automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; to communicate with you about products, services, and events offered by MindMatrix; to respond to your comments, questions, and requests; to monitor and analyze trends, usage, and activities in connection with our services; to detect, investigate, and prevent security incidents; and to comply with legal obligations.

3. Data Security

MindMatrix implements industry-leading security measures to protect your personal information. All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We employ a zero-knowledge architecture where applicable, meaning even our own engineers cannot access your sensitive data. Our infrastructure undergoes regular third-party security audits and penetration testing.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When we no longer need your personal information, we securely delete or anonymize it in accordance with our data retention policies.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your personal data; the right to restrict or object to our processing of your data; the right to data portability; and the right to withdraw consent at any time. To exercise any of these rights, please contact us at [email protected].

6. International Data Transfers

MindMatrix is headquartered in Auckland, New Zealand. Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your personal information in accordance with applicable data protection laws, including the New Zealand Privacy Act 2020 and GDPR where applicable.

7. Cookies and Tracking

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings. We do not use cookies for advertising purposes or sell your data to third parties.

8. Third-Party Services

Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access through our platform.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected] or write to us at MindMatrix Limited, Auckland, New Zealand.

Privacy Policy

[email protected]